Help Center

Find answers, get support, and learn how to use Letrik safely and effectively

Getting Started

How to create an account
Booking your first electrician
Setting up your profile
Adding payment methods
Using the AI assistant

Booking & Services

How booking works
Types of electrical services
Emergency service booking
Scheduling and rescheduling
Cancellation policy

Safety & Security

Electrical safety guidelines
Emergency procedures
How we verify electricians
Insurance and coverage
Your data privacy

Payments & Billing

Accepted payment methods
Understanding pricing
Invoices and receipts
Refunds and disputes
Billing problems

Working with Electricians

Choosing the right electrician
Communicating with electricians
Reviews and ratings
Reporting quality issues
Post-service follow-up

Account & Technical

Account settings
Password reset
Notification preferences
Technical problems
Mobile app support

Quick Actions

AI Assistant

Get instant help with electrical problems and safety questions.

Start Chat

Book Service

Schedule an appointment with a certified electrician.

Book Now

Emergency Help

24/7 emergency electrical services and safety guidance.

Emergency Guide

FAQs

Find answers to frequently asked questions.

View FAQs

Contact Support

Need personalized help? Our support team is here to assist you.

Live Chat

Available 24/7

Get instant help from our support team through live chat.

Email Support

Response within 2 hours

Send us detailed questions and get comprehensive answers.

Send Email

Phone Support

Mon-Fri 8AM-6PM

Speak directly with our technical support specialists.

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